Money
Unauthorised transaction
In Turkish: Yetkisiz işlem
A payment or transfer you did not make or agree to. Reporting it quickly to your bank is the step that protects you most.
If you find one, block the card, call your bank on its official number and ask how to dispute it. Write down the date, amount and name of the merchant. Banks have their own procedures and deadlines, so the sooner you speak to them, the better.
It is also worth asking how it happened: a leaked card number, a fake shop, a skimmer or a code you shared. That tells you what else to change, like passwords and saved cards.
What to do
- Block the card and call the bank straight away.
- Collect screenshots, messages and receipts that show what happened.
- Change passwords of your bank and email accounts if a code or login was involved.