Money
Card freeze (blocking a card)
In Turkish: Kartı kapatma (kart bloke etme)
Stopping a lost, stolen or exposed card straight away, usually through the bank's app or phone line, so no further payments can pass.
Speed matters: a blocked card stops further payments, and reporting promptly also helps any later dispute. Many bank apps let you freeze a card and unfreeze it again if you simply cannot find it.
Keep the bank's phone number saved in your contacts from the back of the card or its official site, so you do not have to search for it in a hurry.
What to do
- Block the card first, then sort out the details.
- Save your bank's official number in your phone today.
- Ask for a new card number if the old one was exposed, even if you still hold the card.