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X (Twitter)

My X (Twitter) account was hacked. What now?

Your account is posting spam or you can no longer sign in.

Start here: the official recovery page

Use this link, not one from a message. It goes to x.com.

X Help Center

Steps for X (Twitter)

  1. 01

    Use the Help Center to report a compromised account and follow the recovery steps, or use the password reset on the sign-in page if you still control your email.

  2. 02

    When you are back in, change your password and sign out of other sessions.

  3. 03

    Revoke access for apps you do not recognise in your account's connected apps settings.

  4. 04

    Delete posts, messages and direct messages you did not send, and check that the email and phone number are yours.

  5. 05

    Turn on two-step verification with an authenticator app or a security key.

Menus change often. If a screen looks different, follow the official page above.

Then, for every hacked account

  1. Use a device you trust

    Do the recovery on your own phone or computer, on a network you trust. If you suspect a virus, do it from a different, clean device first.

  2. Secure your email first

    Reset links and codes go to your email, so whoever controls it controls everything else. Change its password and turn on two-step verification before anything else.

  3. Change the password everywhere you reused it

    Attackers try a leaked password on other services. Use a different password for each account, from a password manager if you can.

  4. Turn on two-step verification the strong way

    Prefer an authenticator app or a security key to text-message codes, which can be intercepted.

  5. Check what the attacker changed

    Look at the recovery email and phone number, forwarding rules, connected apps and the list of signed-in devices. Remove anything you do not recognise.

  6. Warn the people who know you

    Tell your contacts that messages from you may not be from you, especially any asking for money, codes or a click.

  7. If money or cards are involved, call your bank now

    Ask them to block the card and watch the account. Do not pay anyone who offers to get your account back for a fee: those offers are scams.

  8. Report it

    Report it to the service, and, if you lost money or identity documents, to the police cybercrime or fraud service in your country.

Check what else is at risk

Two quick, free checks that run without an account.

Questions

→Should I pay someone to get my account back?
No. Anyone who offers to recover a X (Twitter) account for a fee is almost always running a second scam. Recovery is free and goes through X (Twitter) itself.
→How do I know the recovery link is genuine?
Use the link at the top of this page, or type the X (Twitter) address yourself. Never use a recovery link from a message, a comment or a direct message, even if it looks official.
→Will I lose my account for good?
Usually not, especially if you act quickly and can prove it is yours. The longer an attacker has access, the harder it gets, so start with the first step now.