General
Product questions, platform requests, partnerships, press.
hello@mydefense.ioContact
Get in touch
We are a small team, so mail reaches a person directly. Expect a reply within a couple of working days — sooner for anything account-breaking.
Support
Something is not working, or a scan or deletion did not behave as expected.
support@mydefense.ioPrivacy requests
Access, correction or erasure of the data we hold about you.
privacy@mydefense.ioPrivacy
Exercising your own rights
The same rights this product helps you use against other companies apply to us.
Under the law that applies where you live — KVKK in Türkiye, the GDPR in Europe and the UK, the CCPA in California — you can ask us what personal data we hold about you, have it corrected, have it erased, or withdraw the consent you gave at sign-up. Write to privacy@mydefense.io from the address on your account and we will action it within the statutory period.
Withdrawing consent means we stop processing and remove the platform tokens we hold, which also ends scanning and deletion on your account. What we store and why is set out in the privacy policy.