Recovery
Blocking a card
In Turkish: Kartı bloke ettirme
Asking your bank to stop a card straight away so no further payments can be made with it, and to issue a new one.
If you entered card details on a scam page, lost the card, or see a charge you do not recognise, blocking is the fastest way to stop more charges. Banks usually offer this by phone, in the app or both.
Do it first and think afterwards. A blocked card can be replaced; a drained account is much harder to undo. Then ask about disputing the charges.
What to do
- Save your bank's official number somewhere safe, so you can call it quickly in an emergency.
- Block the card first, then ask about disputing transactions and about a new card.
- Update any subscriptions or shops where the old card was saved.