Scams
Tech support scam
In Turkish: Sahte teknik destek dolandırıcılığı
A pop-up or caller claims your device is infected and asks you to install a remote-access app or pay for a fix.
A full-screen warning with a phone number, or a call from "support", says your computer or account has a serious problem. The "technician" asks you to install a remote-access app so they can look.
Once connected, they can see your screen, open your banking app and ask for payment for a fake repair. Real companies do not cold-call you about infections or show alarming pop-ups with phone numbers.
What to do
- Close the page or restart the device. Do not call the number in a pop-up.
- Never install a remote-access app because a caller asked.
- If you already let someone in, disconnect, uninstall the app, and change your passwords from a clean device.