Malware
Remote access trojan (RAT)
In Turkish: Uzaktan erişim truva atı (RAT)
Malware, or a misused remote-control app, that lets someone else see and operate your device as if they were holding it.
Scammers sometimes skip malware and simply persuade you to install a genuine remote-control app, claiming to be bank staff, tech support or a refund office. Once you share the code, they can see your screen and make transfers while you watch.
No real bank or support team needs remote control of your phone to help you. If someone asks for it, end the call.
What to do
- Never install a remote-control app because a caller asked you to.
- If you did, close the app, turn off the internet, call your bank on the number on your card and change your passwords.
- Remove remote-access apps you no longer need.